Compliance & Business Conduct

We supply through authorised channels and pass on the manufacturer's original documentation with every shipment. We do not offer counterfeit, grey-market, or relabelled goods.

• Manufacturer datasheets, manuals, and warranty terms with each delivery.
• Certificates issued by the manufacturer where the product carries them.
• Clear part numbers and model references on quotations and invoices.

We supply general and microbiology laboratory equipment, laboratory consumables, and spare parts. We do not trade in chemicals or reference standards, and we do not offer medical, diagnostic, or clinical consultation services.

We deal honestly with customers, manufacturers, and public bodies. We do not offer or accept improper payments, and we expect the same from the partners we work with.

We operate from Riyadh and comply with the commercial, import, and tax requirements applicable to our business in the Kingdom of Saudi Arabia. Where a customer needs a specific regulatory approval or certificate for an item, raise it with us before ordering so we can confirm what the manufacturer can provide.

Customer and enquiry information is handled as set out in our Privacy Policy, and is used only to quote, supply, and support the items requested.

We respect the trademarks, documentation, and copyright of the manufacturers we represent, and we expect our materials to be treated the same way. Website content is © 2026 Nexana Scientific Solutions.

If you believe something we supplied or the way we did business falls short of these commitments, contact us through the form on the home page and we will look into it.