Privacy Policy

We collect only the details you submit through our quote and contact forms: your name, organisation, work email address, phone number, city, laboratory type, the products or applications you are interested in, and any message you write.

• To prepare and send you a quotation or product information.
• To answer technical questions about equipment, consumables, and spare parts.
• To follow up on an enquiry and arrange delivery or after-sales support.

We do not sell your information, and we do not use it for advertising profiling.

Enquiry details may be shared with the manufacturer or logistics provider concerned when this is necessary to price, supply, or service the items you asked about. We ask those parties to use the information only for that purpose.

Enquiry records are kept for as long as needed to serve the request and to meet commercial and tax record-keeping obligations in the Kingdom of Saudi Arabia, after which they are deleted or anonymised.

You may ask us to access, correct, or delete the details you submitted, or to stop contacting you, by writing to us using the contact form on this site. We will respond to your request.

Enquiry data is held on access-controlled systems and shared internally only with the colleagues handling your request. No method of transmission is completely secure, so please avoid sending sensitive personal or financial details through the website form.

This site uses only the cookies and local storage needed to serve pages and remember your language preference. We do not run advertising or cross-site tracking cookies.

We may update this policy as our services change. The revision date shown at the top of this page reflects the current version.

Questions about this policy can be sent through the contact form on the home page, or to our Riyadh office.